FAQ
Questions
Everything else.
Can I change or cancel an order?
Email [email protected] with your order number before the Thursday cutoff and we will sort it out. After that the batch is already running.
Do you deliver?
Yes — Fridays, 12 – 6 pm across Calgary, $5.00, free over $30.00.
Do you sell wholesale?
Yes, for cafés and restaurants in Calgary. Email [email protected] with what you would use weekly.
Do you ship outside Calgary?
No. Everything is perishable and we would rather not hand it to a courier.
Does it contain allergens?
All of it contains milk. Every label lists the allergens, and nothing else is made in the kitchen that is not dairy.
How do I pay?
Card at checkout, or pay on pickup. We never see your card number.
How is it made?
In small batches in Calgary. Yogurt is cultured then chilled; cream cheese is drained in cloth overnight; Oaxaca curd is stretched into warm strings by hand.
How long does it keep?
Yogurt keeps 21 days, cheese 14 days, cultured butter 60 days. Keep everything refrigerated.
Is it organic?
The organic yogurt uses certified organic milk. Everything else is made from conventional Alberta milk; the label lists exactly what is in it.
Is it pasteurised?
Yes. Everything is pasteurised before it is cultured.
What if I miss pickup?
We keep orders cold until the end of the pickup window. After that it is perishable food and we cannot re-sell it — email us and we will do what we can.
What's in it?
Milk, cream, cultures, rennet and salt. Every label lists the full ingredients and allergens.